Transportation and logistics provider GXO depends on flexible automation from Ocado Intelligent Automation to meet retail and ecommerce demand, telling DC Velocity, "the technology uses machine learning to double productivity rates and to improve accuracy by as much as 40% over manual methods.
Our successful collaboration with Ocado Intelligent Automation in the US has led to a seamless roll-out of the robots at our UK sites. Based on our pilots with retail apparel, the system handles peaks in consumer demand with near-perfect accuracy by complementing the work performed by our employees. The enhanced employee engagement, efficiency gains and improved consumer order accuracy support the increasing demand in retail and e-commerce fulfillment.
- Gavin Williams, Managing Director, UK and Ireland, GXO
Accuracy
We see about a 40% reduction in error rate. Reducing quality has a huge impact on customer service, and a huge impact on efficiencies. So that’s had a tremendous impact on our overall efficiencies.
Scalability
We can buy Chucks in the peak season of retail and then as the peak ends, relocate them to other growth sites. Very mobile. You can move them between sites, which is a huge benefit for us on the 3PL side.
Products & industries we support for GXO
- E-commerce
- Apparel
- Manufacturing
- Spare parts
- Retail
