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OMRS / Chuck

Chuck AMR

OMRS / Chuck

The Workhorse for Any Warehouse.

Chuck is an autonomous mobile robot (AMR) designed for rapid deployment and collaboration with your employees. It’s currently used to solve automation challenges in over 100 sites across Europe and North America.

Chuck is designed to optimize fulfillment workflows in warehouses of all sizes. Collaborating with workers and other Chucks via powerful cloud orchestration software and utilizing system directed picking, Chuck is one of the largest, most adaptable and most flexible fulfillment AMRs available today.

With best-in-class configurability, including a wide variety of accessories, Chuck suits any warehouse. A true ‘cobot’, Chuck is here to help your employees work and stay on task more effectively, leading them via system-directed prompts to minimize walking, carrying and pulling. Adaptive navigation technology allows Chuck to move rapidly yet safely through busy warehouse environments, avoiding obstacles while maintaining the most efficient routing.

OMRS / Chuck

Key Benefits

Reduce Total Cost of Ownership

OMRS requires 40–60% fewer AMRs than leading competitors. This translates to less congestion, lower maintenance and greatly simplified operations, resulting in long-term cost savings.

Steve Lewis,
VP of Solutions & Strategy, GXO

“We’re seeing an 80% reduction in the actual time it takes to train someone. We’re also seeing a lift in retention of labor. With the removal of long walks and a lot of the physical work, the job is easier.”

Over 1 Billion Units Picked

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Optimal Routing and Task Accuracy

Clear next-task instructions with visual previews and floor view maps eliminate confusion, ensuring optimal routes and picks every time and significantly reducing costly fulfillment mistakes.

Hundreds of Millions of Orders Processed

Let Chuck Do The Heavy Lifting

By outsourcing manual labor to our AMR, your employees cut down on strenuous manual activity—walking, carrying, and pulling tasks. This fosters improved safety, comfort, and satisfaction among the workforce.

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Rapid Deployment and Training

Chuck can be deployed into your existing infrastructure or greenfield sites–in weeks rather than months, while simple, fast training reduces downtime and operational impact, allowing new staff to achieve full productivity in minutes, not days.

OMRS / Chuck

Features

Chuck is a game-changer for modern warehouses, combining advanced hardware and smart software into one AMR. Designed for efficiency, scalability, and ease of use, Chuck empowers teams to streamline their operations and work smarter, not harder.

Chuck AMR
Best in Class Configurability

Chuck can be customized to suit a wide range of operational needs (see configurations, below). Our range of accessories includes up to six shelves, canopies, clothing hangers, ladders and even mobile label printers.

Chuck AMR
Huge Capacity

Each Chuck can carry dozens of orders at once, with a payload of up to 200 pounds or 90 kg. Need to handle wide or bulky items? Chuck+ provides an additional 6in / 15.25cm on each level giving you an additional 6.5 cubic feet /.184 cubic meters increase in volume capacity.

Chuck in racking
AI Navigation

Advanced computer vision, AI, and ML guide Chuck safely through busy warehouses, avoiding obstacles and enhancing overall operational flow. Our patented safety system is CE compliant and has received UL and CSA certifications.

Chuck AMR
Human-Friendly Interface

Chuck’s intuitive touchscreen display reduces onboarding to 15 minutes and gives associates all the SKU information they need for fast, accurate system-directed picking and putaway.

Chuck AMR
Battery Efficiency

Long-lasting batteries with fully autonomous charging keep your Chuck fleet running 24/7, ensuring near-uninterrupted operation throughout even the busiest shifts. Depending on payload, Chuck can go up to 12 hours on a single charge.

OMRS / Chuck

Configurations

chuck_config1

Pick direct to outbound carton for easy order pack-out

chuck_config2

Pick to multiple tote and outbound carton sizes, plus storage canopy for trash and accessory handling

chuck_config3

Garment on Hanger (GOH) picking for non polybagged apparel items

 

chuck_config4

Support for mixed picking methods: discrete, batch, cluster, zone

chuck_config5

Configurable up to 6 shelf levels with custom height increments of 0.5"

chuck_config6

Support for mobile printing, ladders, workspace tray and other accessories

OMRS / Chuck

FAQ

Frequently asked questions about the Chuck AMR (Autonomous Mobile Robot).
What is Chuck, and what is its primary purpose? Chuck is an autonomous mobile robot (AMR) designed to work collaboratively with warehouse operators to improve efficiency in material handling and order fulfillment tasks.
How can this small "cart" be as efficient as my large manual cart? Some manual pick operations employ large carts that can weigh over 300 pounds when fully loaded. Chuck may look like a more typical cart, but it is often actually 2x to 3x more efficient. By bringing work to the operators in the active area, intelligently passing bots between associates across dynamic zones, and autonomously delivering fully loaded Chucks to take-off points, we eliminate the long walking of your employees between induct, pick and take-off areas while reducing the number of steps in-between each pick.
What safety features are built into Chuck to ensure operator and workplace safety? Chuck includes features like emergency stop buttons, stability and overspeed safety systems, object detection with lidar and cameras, and warning labels. It also has a spotlight and audio signals for visibility and awareness.
How is Chuck operated, and what training is required? While operators must be trained to use Chuck, the system is incredibly intuitive. Within minutes, your employees will understand its controls, emergency features, and workflow systems. The training includes safe operation, loading, and interacting with Chuck's touch screen and buttons.
Do I need to follow Chuck around the whole time? No, Employees will continue following Chuck until there is an opportunity to gain efficiency by handing off to another AMR. After each pick, the fulfillment execution software (FES) assesses the current state of the entire operation and decides what next task for the associate will drive the performance for the business. This could be to stay with your current Chuck or move to a new one. Chuck will also complete all movement out of the pick aisles autonomously without associate interaction.
What environmental conditions are required for Chuck to operate effectively? Chuck is designed for indoor use on flat, dry surfaces with adequate lighting. It should not be used on slopes, in extreme temperatures, or near hazardous materials.
What kind of infrastructure do I need to install to use Chuck? None, which is one of the biggest appeals of our solution. We offer a drop-in replacement to your cart picking operation using your existing WiFi network and with no on-premise servers needed.
What maintenance tasks are required to keep Chuck operational? Regular maintenance includes inspecting wheels, casters, sensors, and electronic components. Cleaning and checking critical parts daily, weekly, and monthly is necessary for reliability.
How many Chucks do I need for my warehouse? It depends on the size and layout of your warehouse, order volumes and profiles, the type of product you are shipping and your current workflow. The best way to find out how many Chucks you’d need is to contact us and one of our solutions executives will follow up with you.
Can I rent Chuck? Can I rent Chuck? Yes. Many of our customers have multi-year rental agreements to support their business. If you are an existing customer, you can even rent additional Chucks during peak periods or leverage our Flex-Chuck program for a portion of your fleet to pay for capacity only when you use it.
OMRS / Chuck

Technical Specifications

OIA offers two models of Chuck: Regular and Chuck+. The robot base is exactly the same in both models, but Chuck+ adds a shelf width extender to the base level, and uses wider shelves to carry wider loads.
DIMENSIONS:
  • Overall Height: 63 in (160 cm)
  • Base Width: 24 in (61 cm)
  • Base Depth: 42 in (106.7 cm)
  • Top Canopy Dimensions: 22.5 in × 36 in (58 cm × 91 cm)
  • Chuck Shelf Dimensions: 23.75 in × 36 in (60 cm × 91 cm)
  • Chuck+ Shelf Dimensions: 29.75 in × 36 in (75 cm × 91 cm)
WEIGHTS:
  • Base Unit (no shelves):
  • 127 lb (57.6 kg) without battery
  • 154 lb (69.9 kg) with battery
  • Battery Weight: 27 lb (12.2 kg)
  • Chuck Per Shelf Weight: 15 lb (6.8 kg)
  • Chuck+ Per Shelf Weight: 19.4 lb (8.8 kg)
  • Chuck+ Base Level Width Extender Weight: 12 lb (5.4 kg)
  • Total Capacity (Base Unit, no shelves): 215 lb (97.5 kg)
  • Per Shelf Capacity: 100 lb (45.4 kg)
  • Top Canopy Capacity: 30 lb (13.6 kg)
TECHNICAL:
  • Battery: 25.6V, 42Ah
  • Wi-Fi: IEEE 802.11a/b/g/n/ac Wireless LAN 2T2R
OPERATING CONDITIONS:
  • Operating Temperature: 2° C (36° F) to 35° C (95° F)
  • Storage Temperature (>30 days): -20° C (-4° F) to 25° C (77° F)
  • Transit Temperature (<30 days): -45° C (-49° F) to 60° C (140° F)
  • Charging Temperature: 6° C (43° F) to 35° C (95° F)
  • Relative Humidity: Up to 65% (non-condensing)
  • Elevation: -100 m to 2000 m
  • Floor Surfaces: Concrete, ResinDek® with TriGard®
  • Floor Flatness: FF 25
  • Floor Expansion Joint Gaps: Up to 19 mm (0.75 in)
  • Floor Elevation Changes: Up to 6.4 mm (0.25 in)
  • Live Load (Uniform Distributed Load): 250 kg/m² (51 lb/ft²)
  • Lighting for Camera: Minimum: 5 fc (54 lux); Recommended: 10 fc (108 lux)
  • ATEX: Not suitable for potentially explosive environments
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