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Terms of Use

Terms of Use

Ocado Group/Ocado Intelligent Automation Website Terms of Use:

[] is a site operated by Ocado Group plc ("Ocado Group", “we”, “our” or “us”). We are registered in England and Wales under company number 07098618 and have our registered office at Buildings 1 & 2, Trident Place, Mosquito Way, Hatfield, Hertfordshire, AL10 9UL.

Please read these terms of use carefully before you start to use the Ocado Group website. By using our site, you indicate that you accept these terms of use, together with our Privacy Policy and Cookie Policy, and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Intellectual property rights

All trademarks, copyright and any other intellectual property rights contained within our site, and in the material published on it are owned or licensed to Ocado Group or its subsidiaries. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Unless specifically prohibited by a notice published on any page, you may download or print individual sections of the website for personal use and information only provided that you retain all copyright and other proprietary notices. You may not reproduce (in whole or in part), modify, decompile, disassemble or transmit or use for any commercial purpose whatsoever any information from this website without contacting Ocado Group (or the relevant party in the case of third party content) and obtaining prior written consent.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Viruses, hacking and other offences

Whilst we make every effort to ensure that this website is free from viruses or defects, we do not guarantee that our site will be secure or free from bugs or viruses.

It is your responsibility to use the right equipment and protect your computer by using appropriate security software so that it’s protected when you use this site. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Links to other websites

If you click a link on our website, or have followed a link from another website to get to ours, please remember that we’re not responsible for any third-party content. You should read the privacy policy and terms and conditions relating to any third party websites that you visit.

Accuracy of content

Although we’ve gone to great lengths to make sure all the information on this site is accurate and up to date, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Ocado Group shall not be liable to any person for any loss or damage which may arise from use of any information contained on this site.

If you do find anything that doesn’t look right, please call us on 0345 656 134 or email us at


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Jurisdiction and applicable law

This website is established by Ocado Group in England. Any use of it shall at all times be governed by the law of England and, in the event of any dispute, the relevant parties shall irrevocably submit to the exclusive jurisdiction of the English Courts.

To the extent that any part of these conditions of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.