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  Systems

World-Proven Warehouse Automation for Future-Proof Fulfillment Operations      

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OSRS /

Ocado Storage & Retrieval System

Industry-leading goods-to-person cubic AS/RS

OMRS /

Ocado Mobile Robot System

Intelligent AMR-assisted fulfillment for existing infrastructure

OCADEX /

Robotic Arm Systems

For integration of further handling process automation

Storage Grid
Hummingbird Robot
Storage Bins
Battery Swap Station

Chuck AMR
Porter AMR
Ocado IQ App
Ocado IQ

On-Grid Robotic Pick
Robotic Sort Putwall

Pick+Store Workstation
Induct Workstation
Combine+Separate Machine
Warehouse Execution Software

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  Solutions

Automation Solutions Battle-Hardened by 20+ Years of Operations  

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Solutions Overview
Learn More >

Solutions

Business Use Case

Store Based Automation
In-Store Fulfilment
E-Commerce Fulfilment
Omnichannel Fulfillment
Store / Facility Replenishment

Solutions

Automation Process

Pallet Handling
Putaway
Storage
Picking
Dispatch Buffering
Sortation

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Industries

One Grid, Infinite Applications.

Our tried-and-true automation solutions deliver key productivity and efficiency benefits to a wide range of industries.

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In-Store
Fulfilment

Turn your stores and dark stores into high-performance fulfilment hubs

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With over 25 years of hands-on experience in online grocery technology, powering 14 grocery partners worldwide, Ocado understands what it takes to fulfil orders efficiently and profitably. As online demand grows, retailers need flexible, fast ways to serve customers directly from their stores.

Our AI powered store fulfilment software is specifically designed to enable you to scale retail and dark stores' online operations without new infrastructure, helping you meet rising demand without compromising accuracy, pick productivity and customer satisfaction.

In-Store Fulfilment

Achieve Industry-Leading Pick Productivity

OSP In-Store Fulfilment is engineered for high efficiency, streamlining operations end to end through advanced algorithms that create optimised pick routes. These routes intentionally guide pickers around the store, enabling them to locate products quickly and accurately. The result is industry-leading productivity across both retail stores and dark stores, achieving up to 300 UPH. ISF is designed to double productivity within 18 months, a result already proven by one of our retail partners.

The system also supports express pick for on-demand, single order fulfilment — this flexibility ensures the platform can support all fulfilment needs, including batch picking. By combining intelligent software with real-time optimisation, OSP transforms In-Store Fulfilment into a scalable operation that drives profitability and customer satisfaction.

In-Store Fulfilment is optimised for end-to-end efficiency

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In-Store Fulfilment

Scale Your Online Operations Quickly And Easily

OSP In-Store Fulfilment integrates easily across a retailer’s store network. Its cloud-based architecture enables fast scaling, with minimal training required. Teams can begin fulfilling orders immediately, unlocking new capacity and improving performance from day one.

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Scale Fast

One OSP partner expanded from 40 to 450 stores within months.

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Replicate Success Easily

Once the first store is live, the same software, workflows and training can be rolled out across hundreds of sites.

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Support From A Dedicated Partner Success Team

Expert support throughout setup, implementation and growth — continuing to drive results at every step of your journey.

In-Store Fulfilment

Reach More Customers By Unlocking
The Power Of Your Existing Retail Estate

OSP In-Store Fulfilment allows you to rapidly extend your delivery reach by transforming your stores into efficient fulfilment hubs without the need to build new infrastructure. By tapping into your existing retail footprint, you can activate local fulfilment in new or previously underserved areas, helping you meet growing customer demand while reducing the need for upfront investment.

In-Store Fulfilment

Offer High Order Accuracy And A Wide Product Range

Keep customers returning with high product quality, order accuracy and a flexible service. OSP’s fulfilment software enables you to offer your full in-store assortment online, including fresh, deli and complex, bulky items. System-driven checks and packing guidelines ensure orders are accurate and items reach customers in excellent condition.

Achieve A High Order Accuracy

98% fulfilment in stores and 99%
in dark stores.

Offer Compelling Product Choice

including service counters for prepared items and special/bulky pick for large items.

Protect Product Freshness

by highlighting the minimum expiry date to pickers.

Serve A Full Range Of Lead Times, Including On-Demand In Under 20 Minutes

OSP’s In-Store Fulfilment solution provides the flexibility to offer a full range of collection and home delivery options, including next-day scheduled, short lead-time, and on-demand delivery. Our Express Pick flow enables on-demand orders to be fulfilled and ready for dispatch in under 20 minutes. This ensures a superior customer proposition while maintaining operational efficiency in high-pressure, on-demand environments.

  • Our single-order pick flow can achieve twice the industry average for store picking.

  • We facilitate integration with a wide ecosystem of third-party aggregators and specialised delivery providers to simplify your operations and unlock growth.

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Ocado Intelligent Automation

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